Investor Relations Associate @ Alumni Ventures Group - Manchester, NH

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Alumni Venture Group is a fast-growing organization that builds and manages alumni venture capital funds. Our corporate headquarters, located in Manchester, NH, provides back-office support and other resources to our funds across the country. On an annual basis, these funds raise money from alumni to invest in the ventures of fellow alumni. We have nine alumni funds, with plans to grow to 20 funds over the coming years. We are private, for profit, and not part of any school.

We're looking for an experienced Investor Relations Associate with moderately strong financial skills to play a key role in our Manchester office. Beyond your financial skills, you will need to be a quick learner; able to work independently and efficiently; demonstrate a professional work ethic, and continually juggle many projects to meet our quality standard.  

This is a full-time position with little to no travel required and generous comp and benefits. You will work with an incredibly talented group of individuals in a highly collaborative environment, and report to our Director of Investor Relations within the finance department, and collaborate closely with our Investor Relations team.

Please feel free to read more about our Company at www.AVGfunds.com

Basic Qualifications

  • College degree required
  • Minimum of 1-2 years of financial based customer support (phone, email, and/or live chat)
  • Experience operating within a CRM platform (Hubspot preferred, but not required)

Requirements

  • Have experience with/knowledge of financial products or venture investing
  • Exceptional interpersonal skills matched with an abundance of patience and understanding
  • Strong writer and communicator and even better listener
  • Ability to be analytical and not only solve problems without much guidance, but anticipate and fix issues
  • Excellent work ethic
  • A high level of poise and professionalism
  • Communicate with Ultra High Net Worth investors
  • Ability to multi-task across one-offs and larger, long-term projects
  • Desire to work with an exceptional team
  • Highly organized and detail-oriented, with the ability to prevent and catch errors
  • Self-starter, but a great team player
  • Excited about the prospects of growth associated with joining our team

Desirables

  • Advanced Excel knowledge
  • Entrepreneurial spirit
  • Constant communication with colleagues

Responsibilities

  • Daily customer service and partner communications
  • Manage the back-end fund closure process including;
    • Provide white-glove customer service to high end, sophisticated investors via phone, email and chat
    • Work alongside the finance and accounting team to ensure proper tracking of records
    • Manage and process investor subscription information including the collection of signatures, proof of ‘Accredited Investor’ status, and investor funds
  • Prepare and proofread documents for dissemination to investors, partners, and entrepreneurs
  • Update and maintain information and documentation within our CRM
  • Help print, manage, and organize both historical and new files with our accounting and finance team
  • Provide support to team members throughout the organization
  • Be an active participant in the improvement process as it relates to our approach, process, products, and services